Frequently Asked Questions

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Karen has endured a multitude of health challenges, both personally and in the lives of her loved ones. Her path has been marked by battles with various cancers and autoimmune diseases. Karen's own health experience includes grappling with over 27 different medical diagnoses and managing an extensive array of medications. She has consulted numerous doctors and specialists in search of quality healthcare, only to confront the reality that the system often prioritizes treating sickness rather than promoting health. Her struggles with insurance companies to cover necessary treatments are a testament to her resilience.

Like many warriors, Karen has faced the challenges of being tired, overweight, lacking energy, and dealing with the cumulative impact of multiple autoimmune diseases. She recognizes the role that our environment, including food sources and water quality, plays in our well-being, and has observed that our grocery stores are laden with products that are more about sales and shelf-life than nutritional value.

Karen has emerged from these experiences with empathy and understanding. She realizes that while health journeys can share similarities, they also differ significantly in their impact on each individual. This understanding allows her to provide a deeper, more meaningful support to her clients, guiding them towards their unique paths of holistic healing and healthier living. Karen feels a profound calling to this journey of helping others.

Monarch YOU-niversity is the place where all things classes take place here at Monarch. We believe that Trainers, Scrum Masters, Product Owners, Agile Coaches, Team Members, and  in general need the support of Agile Resources. We are pleased to open Monarch YOU-niversity to all who are interested in taking their skills to the next level. 

Monarch YOU-niversity is exactly what it sounds like; a great place to get an education and  certifications that help you to stand apart in your industry. But even more importantly, our training programs aren't just certificate mills. We are proud to have proven that there is indeed a transformation that takes place in the hearts and minds of our students. 

Karen came into Agile kicking and screaming, not wanting to be a part of the agile adventure.  It wasn't until she was mandated to go to a scrum master class that she realized the value. She's lived first hand frustration with the change that agile brings in the roles of business analyst, systems analyst, scrum master, tester, product owner, and understands the journey your people will be on too. Her business partner and son, Robert Lessenger is also a Scrum Master and Certified Agile Coach, while working to become an ICF certified coach. Robert has lived the role of Scrum Master and Coach in the Agile space and this makes him uniquely qualified to mentor and coach the roles in Agile. Additionally, he was instrumental in the creation of the Agile for Human Resources course (AHR) and is our resident expert on all things AHR. Both Robert and Karen are skilled in Training from the BACK of the Room (TBR) and Karen is a trainer of both the in person and virtual courses. Agile coaches and scrum masters have long utilized TBR in their daily work. 

We are in the process of building our policy for the on demand classes.  At this point, we are exploring lifelong access to those videos that you purchase.  We are also exploring a subscription format.  Stay tuned, and feel free to drop us a line if you have suggestions.